The hotel itself is fantastic—extremely clean, modern, and everything feels nearly brand new. However, our experience during check-in on Friday night was disappointing. The receptionist, Edy, was rude, impatient, and lacked empathy. He was constantly on the phone chatting and refused to help when I asked for assistance, simply saying, "No, no, no, it's almost midnight, and the hotel is booked." All I needed was an extra towel, but he was completely uncooperative. Additionally, the parking lot was under repair, so we had to park across the street. It's unfortunate that the poor attitude of one employee negatively impacted our otherwise pleasant stay at the hotel.