Siobhan was a great member of staff we met on arrival - very friendly and helpful.
Expensive hotel for what it was - a bit dated, bedroom a bit cluttered with furniture of little use taking up too much room. Went to living room to read at around 11 and have a drink - staff member put main overhead light on for us (a bit bright and not cosy) and after that we saw no-one else to order another drink - suggest leave low level comfortable lighting on in living room in the evening.
We were travelling around West Cork and Kerry for a few days (we have lived in both counties) and enjoyed much better service, comfort, facilities and customer service and for better value.
Dinner was very good with lovely views from the dining room.
We were really looking forward to coming here, but left a bit disappointed (and conversely felt the opposite at other hotels we stayed in on same trip) Possibly time to change the model