Our first room had no internet, toilet seat was lose, large crack in bathroom mirror, bathroom door was on backwards and would not close (no kidding on backwards0, bathroom sink would not drain and dirty water came back into sink, soap dispenser in kitchen fell off the wall. After talking to reception staff after a long period we finally got a new room where everything worked, it wasn't very clean but you can't have everything. A two hour check in, I was not happy. Staff to their credit were very helpful and courteous, it is not there fault after all. I was away for 6 months and the bed was the most comfortable I encounted, very happy with that.