We had booked a quadruple room in which apparently has no windows. It is not posted on the website that there are no windows. The room was dirty. Carpets not vacuumed. Sheets were stained yellow, and the room was dingy. The website posting is false and misleading. The only thing good was the location.
When we requested to be moved to a different room, they wanted to move us into a triple room that my sister had requested to move as well because there had bugs and someone had tried to enter into the property late at night. She had deadbolt the door, which, thankfully the person could not enter. Very unsafe! We ended up staying in our dark Quadruple room.
Upon departure, they checked the room and stay that we had drank one bottle of sting beverage. We did not consume anything however I would not argue with them as our Grab ride was waiting for us to take us to the airport.