The room was clean and fairly updated but was small. The location, even in Nob Hill, is so-so with the usual SF homeless and poop ever-present. There was always a problem in the "loading-unloading only" zone right in front of the hotel, which always had cars parked in it all day and night. The elevator is often slow to use and there are no porters to help with luggage. The bar area, however, is quite nice with friendly service. Parking garages are nearby, but expect to pay $40-$50 for daily/overnight parking.Overall, a 2 1/2-3 star hotel. There are a few decent restaurants within walking distance, but you may want to take Lyft or Uber for the Union Square area.