The location was very good, with about a 5 minute walk to St Mark’s Square. Our room overlooked the canal with gondolas going by, sometimes with fantastic singers! The front desk staff were very nice and arranged some transportation for us. The downside was the bed in the second bedroom- it was horrible! It was a fold-out couch that had broken arms and completely broken down in the middle of frame. It looked like it was 20 years old and was really uncomfortable for our adult son. The bedding had just 1 ratty, rough blanket for each bed. The other downside was a massive sewage leak on the main floor by the dining room. The sewage smell was unbearable, do we left for the day. The staff never talked to us about it or told us what was happening. We thought we would have to change hotels, but it was resolved by that evening. This was the most expensive hotel we stayed at for our 3-wk trip, and we expected better amenities, and especially a decent bed and plumbing.