Looks are deceiving at the place. Its not the cleanest looking on the outside. But, as soon as you walk into the room it is night and day. Rooms are completely renovated, laminate flooring, tile shower, very nice dresser. The only con is the bed. But, it was just a preference thing on the bed. I like a firm bed and this bed was way to soft. If you are just looking for a place to lay your head and enjoy gatlinburg because it is only a 5 min walk to Ober Mountain and pther attractions, this absolutely fits the bill. But other than that this hotel was an absolute banger for the buck. I will definitely be staying here again.