4/10 Regular
11 de febrero de 2025
It was okay
When I arrived at the property, I thought it was beautiful. The first issue was that no one told us to check in early, which required a half-day fee.
Upon check in the room had several issues:
1. The bed was broken
2. Not fully outfitted with cookware
3. Broken cooking items
4. Dirty Towel (that's why we never used them).
The biggest turn off from this apartment stay was the CLEANING STAFF! First, we were asked every single day what time we wanted service, and we would say the same time every day! However, they would still come at times we did not ask for and was working in the apartment. (annoying). On top of that, one day they came at a time that we didn't ask and told us they would have to leave because they couldn't return. (Can you imagine!). On top of that, we constantly asked for toiletries to the point where I purchased my own. With what is paid for this apartment, these concerns shouldn't be concerns.
I thoroughly enjoyed my check with agents Ruth and Kelvin.
Kennesha
Kennesha, viaje de 21 noches en familia
Opinión verificada de un huésped de Hoteles.com
