Very disappointed, I reserved a hotel room but instead got a privately own apartment within a hotel. It describes the place having onsite garage for a daily fee. Upon arrival my mom, sister in law and 18 month child had no where to park their car. The door man refused to assist saying the parking had to be reserved separately through hotel.com, he could not do anything, instead he forced them to sign a waiver stating they have no right to absolutely nothing within the building/ hotel amenities etc. Not until I got a hold of someone managing the property( not bilingual) that he unapologetically said he would “take care of it”.
The apartment had no extra sheets to be used on the futon, the pots and pans are displayed on an open metal rack next to the bed, there are no hooks or shelves, specially none in the bathroom to hang towels, no hand held shower. Dishes were dirty, had to be hand washed to use. Overall not worth it.