Very comfy, nice breakfast, friendly staff. However, I did not like the fact that plastic cups were in the room instead of real glass. I refuse to drink from plastic, I would even prefer paper cups. To not offer real glasses to drink from just seems so cheap. Also, no basic kettle to heat water just the nespresso machine(which I always find so overrated), so I had to actually walk down to the lobby for hot water just to make myself a cup of tea. I always carry my own supply. It seemed like an annoying procedure when nearly every hotel from the Brunellesci in Milan to a guesthouse in Thailand provides a kettle.