Used to stay here a few years ago. Gone down hill. Starts with the very unwelcoming email from them about rules & ID requirements for check in. They have my full credit card details & a Gold Hotels.com client. What more do they want? Want to see your drivers licence & then writes down licence number etc, why? Room was so full of cleaning scent, tried to air it out as best as possible. Door was poorly fitting, would not meet fire requirements in fact slung a towel over it to stop the light coming around edges. Breakfast very expensive, then trying to do the hard sell at check-in at a discount price. Didn’t take that up. No Restaurant or Bar seemed available in the evening.
Have stayed at over 30 places this year, most have been very good or excellent. Not this place, suggest avoid. This is part of a group, not sure about their other hotels, but they need to up their hospitality & quality here.