The place is clean, personnel are friendly, the hotel services in general are very good value for the price. However, I reserved and paid for a 2-queen bedroom through Hotels.com. When I got there, they had given the last 2-queen bedroom away. They offered me two one-bed rooms which was a pain because as a family, we had to split up and walk between rooms to share the personal grooming and hygiene stuff. The receptionist assured me I would not get charged for the 2nd room and placed a note on the bill as such. Sure enough, they charged me for a second room. I gave this review an "unsure" rating for SERVICE since I am having to dispute the charge. I have made three calls and I never reached a manager, although I was assured I would be called back. I was not called back.