I rarely leave negative reviews, but unfortunately, my experience at this hotel left much to be desired. The room itself was not up to standard. There was visible mold on the bathroom ceiling, and both the tub and toilet were dirty upon arrival. Many surfaces throughout the room had unsightly streaks from cleaning products, making the space feel less than clean.
The shower had very poor water pressure, making it difficult to get a proper rinse. Even worse, when we requested a fresh set of towels from the front desk—since we preferred not to have housekeeping enter the room—we were told the towels were in the dryer and would be brought up shortly. They never arrived, and no follow-up was made.
The cleanliness of the common areas was equally disappointing. The hallway walls, carpets, and floors were noticeably dirty, which only added to the overall lack of upkeep. To top it off, we saw a giant roach (at least 2 inches long) crawling in the hallway on the third floor—absolutely unacceptable in any hospitality setting.
Overall, the cleanliness and service were far below expectations, and I would not return or recommend this hotel to others.