8/10
The service was great, everyone was very kind and helpful. The rooms, though small, were very comfortable and clean. The breakfast buffet is traditional Japanese, and to my surprise, it was good actually (I don't usually enjoy breakfast buffets at hotels). But be advised that they don't offer western food for breakfast, I only mention this because I overheard a couple complain about it, although it is mentioned in the hotel reviews.
Check-in and out were seamless and fast, the hotel is located in a very central area, very very close to the Umeda station and a lot of restaurants and bars.
Cliente verificado
Viaje de 3 noches en familia