4/10 Regular
5 de mayo de 2025
Unpleasant and Uncomfortable
Lodge with hot tub, was not cleaned to any but what appeared to be low standards. Cobwebs were everywhere, from decking to chairs and tables outside, to inside finding huge spiders on blinds, with the cobwebs attached from headboards to the pillows, on curtains to the sills indoors, with hair clips lying on bedroom floors. Most walls, floors and surfaces had stains that could probably have been cleaned with some basic cleaners. The main communal shower, would not drain, tried unclogging and the black scum came up showed this had been their a long time. Bedding had stains and were causing irritation to all of us, presuming that they had not been changed for a long time. Our hot tub, was supposed to be checked everday, but not once did someone turn up to do this, the water was low and never topped up. The main arcade had sweets they were handing out that were out of date by a year. Overall we did not feel clean or comfortable and staying at 2 different away resorts now feel this is maybe not a one off, but these standards are common to this company.
Gareth
Gareth, viaje de 3 noches en familia
Opinión verificada de un huésped de Hoteles.com
