Holiday Village Diplomat - Gloria Palace

3.0 star property
Suburban hotel in Gorna Banya with restaurant and pool bar

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Village Diplomat - Gloria Palace

Seasonal outdoor pool, open 9 AM to 5:30 PM, sun loungers
Reception
Property grounds
Standard Double Room, 1 Double Bed | Minibar, in-room safe, desk, blackout drapes
Villa | Living area | Pay movies

Reviews

7.6 out of 10

Good

Popular amenities

  • Airport transfer
    Airport transfer
  • Bar
    Bar
  • Pet friendly
    Pet friendly
  • Free parking
    Free parking
  • Air conditioning
    Air conditioning
  • Pool
    Pool
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Free supervised childcare
  • 4 outdoor tennis courts
  • Fitness center
  • Sauna
  • Seasonal outdoor pool
  • Pool bar
  • Room service
  • Coffee shop/cafe
  • Meeting rooms
For families
  • Supervised childcare (free)
  • Playground on site
  • Private bathroom
  • Separate sitting area
  • Garden
  • Terrace

Room options

Available filters for rooms
Showing 3 of 3 rooms

Standard Double Room, 1 Double Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Sofa bed
Blackout drapes/curtains
Private bathroom
Bidet
  • Sleeps 2
  • 1 Double Bed

Classic Single Room, 1 Twin Bed, Garden View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Blackout drapes/curtains
Private bathroom
Bidet
Hair dryer
  • Sleeps 1
  • 1 Twin Bed

Villa

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Sofa bed
Blackout drapes/curtains
Private bathroom
Bidet
  • 5 sq m
  • Park view
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

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About the neighborhood

Map
sq. Gorna Banya, Boulevard. Nikola Petkov 143, Sofia, 1614

What's nearby

  • Boyana Church - 6 min drive - 4.3 km
  • Vitosha Blvd - 8 min drive - 7.1 km
  • National Palace of Culture - 9 min drive - 7.7 km
  • Alexander Nevski Cathedral - 11 min drive - 9.9 km
  • Mount Vitosha - 19 min drive - 13.5 km

Getting around

  • Sofia Airport (SOF) - 27 min drive
  • Sofia Sever Station - 24 min drive
  • Sofia Central Station - 25 min drive
  • Moesia/New Bulgarian University Metro Station - 21 min walk
  • Ovcha kupel II Metro Station - 24 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Zenobia - ‬16 min walk
  • ‪Momo's Kitchen - ‬20 min walk
  • ‪Ginger Pizzeria & Dolceria - ‬15 min walk
  • ‪The School - ‬10 min walk
  • ‪Cafemag - ‬16 min walk

About this property

Holiday Village Diplomat - Gloria Palace

Enjoy your visit to Sofia with a stay at Holiday Village Diplomat - Gloria Palace. The coffee shop/cafe is perfect for a bite to eat, and you can unwind with a drink at the bar/lounge or visit the sauna for a relaxing end to the day. A poolside bar, a fitness center, and a seasonal outdoor pool are other highlights.

Languages

Bulgarian, English

At a glance

Hotel size

  • 9 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in start time: 2:00 PM; Check-in end time: 7:30 PM
  • Express check-in/out available
  • Check-out time is 11:30 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • The front desk is open daily from 8:00 AM - 7:30 PM
  • Front desk staffed during limited hours
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • No cribs (infant beds)
  • Free supervised childcare

Pets

  • Pets stay free
  • Service animals welcome

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Barbecue grills
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Playground
  • Free supervised childcare/activities

What to do

  • Racquetball/squash
  • Golfing nearby
  • Downhill skiing nearby

Working away

  • Meeting rooms

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Pool loungers

Facilities

  • Built in 2005
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
  • Fitness center
  • Seasonal outdoor pool
  • 4 outdoor tennis courts
  • Sauna

Accessibility

  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Bathroom emergency pull cord

Room amenities

Be entertained

  • Cable TV channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • WiFi

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 0.41 per person, per night
  • Pool fee: EUR 10 per person, per night

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately EUR 10 per person
  • Airport shuttle service is offered for an extra charge

Pool, spa, & gym (if applicable)

  • Facility access costs EUR 10 per person, per day
  • Pool access available from 9 AM to 5:30 PM
  • The seasonal pool is open from June to September

Policies

Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards.

Also known as

Holiday Village Diplomat Gloria Palace
Holiday Village Diplomat Gloria Palace Hotel
Holiday Village Diplomat Gloria Palace Hotel Sofia
Holiday Village Diplomat Gloria Palace Sofia
Village Diplomat Gloria
Village Diplomat Gloria Sofia
Holiday Village Diplomat - Gloria Palace Hotel
Holiday Village Diplomat - Gloria Palace Sofia
Holiday Village Diplomat - Gloria Palace Hotel Sofia

Frequently asked questions

Does Holiday Village Diplomat - Gloria Palace offer free cancellation for a full refund?
Yes, Holiday Village Diplomat - Gloria Palace does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Holiday Village Diplomat - Gloria Palace?
Yes, there's a seasonal outdoor pool. Guests have pool access from 9 AM to 5:30 PM.
Are pets allowed at Holiday Village Diplomat - Gloria Palace?
Yes, pets stay free.
Is parking offered on site at Holiday Village Diplomat - Gloria Palace?
Yes, there's free self parking.
Is airport shuttle service offered by Holiday Village Diplomat - Gloria Palace?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Holiday Village Diplomat - Gloria Palace?
Check-in start time: 2:00 PM; Check-in end time: 7:30 PM. Check-out time is 11:30 AM. Express check-in and check-out are available.
What is there to do at Holiday Village Diplomat - Gloria Palace and nearby?
Practice your swing on the tennis courts. Additional recreation onsite includes racquetball/squash. Enjoy amenities like a seasonal outdoor pool, a sauna, and a fitness center. Holiday Village Diplomat - Gloria Palace also has a picnic area and a garden.
Are there restaurants at or near Holiday Village Diplomat - Gloria Palace?
Yes, there's an onsite restaurant.

Holiday Village Diplomat - Gloria Palace Reviews

Reviews

7.6

Good

7.6/10

Cleanliness

7.4/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Iliyan, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Great accommodation, staff and facilities.
I stayed with an 8 year old and we had a great time, though we were not there for long. We sadly arrived too late to use the pool, which did look good, but we did have dinner by the pool. My son enjoyed playing in the mini children play park. The room was an apartment. It had two floors, so very much like being in your own home. Two, yes TWO bathrooms, both with a shower. The lounge area was huge with cable TV. The Wifi was free and fast. The staff were extremely helpful and friendly. In the morning before we left for our flight home, we were able to book one of the tennis courts with rackets and balls.. Be aware that to use the pool, there is a charge as was the use of the tennis court.
Seamus Waldron, 1-night family trip
Verified Hoteles.com guest review

4/10 Fair

Not for Travelers
6 Euro or 10 Lev per person to use pool. Breakfast starts late @ 0900 to 1100 good luck with feeding kids or family and catching your early morning Flights. pool is very small and however a lot of Tennis with quality courts. Excellent and trueful Staff.
1-night trip
Verified Expedia guest review

8/10 Very Good

Pretty place/Couldn't book
-- Lodging is in a gated/secluded area with tree canopies, a few minutes outside of city center, & is old, small and cozy with stairway only, tennis court & an outdoor courtyard-restaurant that held a wedding party the next morning. -- Although we received Confirmation email & were charged the $36 with Hotels.com, the lodging didn't receive their transaction. As we were leaving for a group meet, receptionit said: I need to pay and that the website maybe took my banking info to book placement. Rather than have the cab waiting while we sort it, I paid then, later in the day, called Hotels.com about my bank being charged both $36 from them & $43 by the lodging. -- Basically, can't say I can rate the convenience of booking with Hotels.com since booking on it was ineffective. -- May be best to book directly with these lodgings so one doesn't risk the inconvenience of not knowing what you'll actually be charged, rather than what's promised on this. -- It's the simple inconvenience that the above would avoid an international pay-call to customer service, too, since I wanted to report it timely... in case Hotels' Customer Service couldn't sort it, then I could try directly since the same Receptionist might still be there. Hotels' C.S. staff called the lodging & got back to me saying, they got approval from the lodging to refund their $36. End.
Verified Hoteles.com guest review

2/10 Poor

Seen Better Days!!
Stayed here for the last 6 years and have seen it gradually going down hill. This year there were cracked walls, mould, missing tiles and dirty shower. Where there had previously been a mini-bar there was just a hole, what started off as a dining area with table and chairs was now just 3 plastic chairs lined up against a wall. There were broken handles and missing furniture in the bed rooms. There was no pay per view movie channels as advertised. Although, the temperatures were still in the mid 20's the swimming pool was covered over and out of use. On our first evening the stove was not working in the restaurant so there was limited food available and on our second evening at 9 pm we were told it was last orders and we had to leave. On a positive note there was a very pleasant waitress that could speak English and did her best to look after us, although we witnessed on more than one occasion the restaurant manager shouting at her in public. After many years of enjoyment we will not be staying here again.
Verified Hoteles.com guest review

6/10 Good

comfortable hotel
The rooms are big and comfortable, but not with good maintenance. there is no WI-FI in the rooms, there is a seating and dining area but there is no refrigirator or dishes. the location is quite far from the center so it is not recommanded if you don't have a car. there are no nearby restuarnts (other than the one un the hotel) or supermarkets. the swiming pool is good and comfort. breakfast is standard, but the service is a bit slow.
Verified Hoteles.com guest review

10/10 Exceptional

I would recomend to anyone
Very good hotel. I felt very comfortable in Villa. it gives special feeling of resting. Rooms were very cleen. Personal was very helpful and well prepared. One thing which will have to be improved is breakfast. It is quite poor. I would wish to see more variety of food.
Verified Hoteles.com guest review

10/10 Exceptional

nice hotel
nice place to stay.
Verified Hoteles.com guest review

8/10 Very Good

Love Diplomat but breakfast???
Have stayed here quite a few times and really loved it. It is convenient fro my needs as is near the outside of city. Last time the building work was still going on - this time it seemed finished and is a small oasis in the city. We stayed one night at beginning of holiday (13 September) and at the end of holiday (22nd September). The 13th was great as always expecially with the price paid through hotels.com HOWEVER was very disappointed with the 22nd because we were told breakfast would be brought to the room.... too cold for the dining area by the pool and the restaurant not open. This meant the receptionist walking down the path to the main accomodation building with clingfilmed plates of breakfast and a single cup of tea or coffee or orange therefore with pure practicalities we were limited to one cup of tea ----- it would have been nonsense to keep phoning can I have a second or even third cup. This problem could easily be reduced by having tea facilities in the room - a kettle only costs £6 from ASDA!!!!! I am still annoyed at the breakfast being served in the room as it domonished an ptherwise great holiday..... and a usually comfortable place. It later transpired that it was end of season and we were the only guests in the whole complex..... therefore I think the main reason would be keeping a catering staff memeber on just for us. An email warning us..... or offering reduction to have breakfast somewhere else and tea making facilities would have helped considerably.
Verified Hoteles.com guest review

10/10 Exceptional

Michel, 1-night trip
Verified Hoteles.com guest review

6/10 Good

1 night familly trip
We stopped by in this hotel for one night (coming late evening and starting early morning next day). First impression from the building and appartment is a bit strange but at the end we have realized that everything was without any problem and according to our needs - guarded parking, kitchen with accessories, acceptable furniture etc. There is also a restaurant in the proximity.
Jan, 1-night family trip
Verified Hoteles.com guest review

6/10 Good

L’eau du robinet était brune ... une bouilloire électrique, deux tasses même pas de petites cuillères... les poussières bien incrustées un peu partout ... nous étions sans doute les premiers clients de la saison pour cette chambre ... je suis sure qu’en pleine saison cela doit être différent, du moins je l’espere. Chaque appartement a une petite pelouse, la notre avait des herbes hautes d'au moins 50 cm. A voir en pleine saison ....
1-night trip
Verified Expedia guest review

10/10 Exceptional

Dommage qu’ils ne servent pas de petits déjeuners...
Jacqueline, 1-night trip
Verified Expedia guest review

8/10 Very Good

Séjour de travail
Emplacement parfait car proche ESFAM 15 minutes à pied Rapport qualité prix ok. Avoir un micro onde pour se faire un petit déjeuner chaud serait génial car rien tôt le matin dans le voisinage. Confort parfait.
armand, 5-night business trip
Verified Hoteles.com guest review

6/10 Good

Boff !!
Bonjour, lieu correct mais aucun service proposée il s'agit plutôt d'une location d'appartement et non vraiment un hôtel. La piscine est indisponible dommage pour les enfants.
4-night family trip
Verified Hoteles.com guest review

10/10 Exceptional

IOANNIS, 1-night business trip
Verified Hoteles.com guest review

4/10 Fair

Boende i Sofia
Hotellet var inte riktigt hotel, du hade ett tomt radhus att bo i med sängar på andra våning och utan kök. AC fungerar väl,uteplats var väcker med inget annat . Rumservis har inte skett. Vi ska be dem för att få rena handduk . Petsonalen mycket bes men ingen ordning. Frukost var en överlastning för dem . Vi ska vänta 35 minuter för att frukost kommer .
4-night family trip
Verified Hoteles.com guest review

8/10 Very Good

Verified Hoteles.com guest review

8/10 Very Good

Verified Hoteles.com guest review

8/10 Very Good

Nice large room
The room was nice, clean and very large. Pleasant place to stay. Breakfast less impressive.
Verified Hoteles.com guest review

8/10 Very Good

Fräscht hotell, lyxigt för så litet pengar
Rummet (nr 7) var mycket fräscht och kändes lyxigt för ett så lågt pris. Enda minusen är att det var problem med att få varmvatten i duschen och det problemet har varit sedan ganska länge (har bott i samma rum vid ett par olika tillfällen), samt att WiFi inte fungerar i rummen utan bara i receptionsbyggnaden. Hela hotellområdet är mycket fint och det känns som att det borde kosta betydligt mer att bo här. Personalen är trevlig, serviceminded och pratar bra engelska.Tänk bara på att poolen bara är öppen under sommarmånaderna (juni-aug).
Verified Hoteles.com guest review

8/10 Very Good

super rapport qualité-prix!
Un séjour très agréable. La villa est spacieuse, un véritable petit appartement. L'hotel est tranquille et vert, propre, le personnel sympathique et serviable.Un rapport qualité-prix !extraordinaire! par rapport à tous les hotels visités dans le secteur....Un taxi de 7 leva pour le centre-ville...Seuls hics, un resto au menu très restreint, on s'en lasse vite ( mais il est facile d'aller manger ailleurs), et un petit-déjeuner ( inclus dieu merci! ) plutôt pauvre et triste ( si vous avez un vehicule, n'hésitez pas à aller faire vos courses pour le garnir...).Mais, somme toute, une excellente adresse à Sofia pour ceux qui recherche calme et confort tout en n'étant pas trop éloigné du centre.
Verified Hoteles.com guest review

8/10 Very Good

Hôtel propre avec un accueil chaleureux
Piscine bien entretenue, restaurant très correct avec un bon rapport qualité / prix, villa spacieuse et propre même si les finitions sont à revoir. Petit bémol, piscine ouverte à tous et les touristes moins bien traités que les habitants de Sofia (exemple : la personne qui s'occupe de la piscine ne donne pas de matelas pour les résidants de l'hôtel mais en donne aux Bulgares !)
Verified Hoteles.com guest review

8/10 Very Good

ECONOMICO
ottimo rapporto qualità/prezzo.
Verified Hoteles.com guest review

10/10 Exceptional

Verified Hoteles.com guest review