This hotel is so new, they are still completing some renovations. That being said, i barely noticed it at all as the majority of my stay was quiet. I appreciated that everything felt new and clean. The staff are so kind. I wasn’t feeling well and everyone I met had checked in on me. They would also do their best to give you recommendations on places to go and eat if needed. There is a laundromat steps from the hotel and great food options next door if you want to eat near the hotel. Even walking to the food stalls is all within 6-7 minute walk. If anything, grab rides are so cheap that it’s still convenient. The amenities are top notch and you can really tell they put a lot of thought into their decor and amenities. There’s even a water/snack station on every floor. I am so impressed with this hotel that I will definitely stay here when I come back to Penang, I’ll bring my friends too. If i had to nitpick at something, it would only be that the water in the shower took a bit longer to drain. Other than that, my stay was fantastic. I miss it already.