Good afternoon, today I left your property quite upset and unappreciated, to start renting the property on Saturday, September 4 and pay through the Expedia application, when I arrived at the reception I found a quite old man and He told my husband and I that we had to wait 30 minutes for it to be available on his screen, we told him that we had the confirmation number and receipt and he said that we would wait, it happened in great time and we asked to wait in the restaurant that you own because we had hungry and said that we should wait until the cash payment appeared on his screen, at this moment we felt very bad because it was not the way and the welcome to his resort, then when he managed to tell us that everything was correct without apologies they charged us 272 $ of resort fee and deposit, that is, $72 of the 2 days of resort fee plus $1 also and the $200 of deposits for the 2 days that we would be staying. then we continue in the property very nice and new the apartment congratulations for such pleasant comfort that you have in your apartment; On Sunday 05 we went down to the pool and people from the beach entered the property without their respective bracelet, at least one Czech bartender checked the people and immediately asked them to become the property (7) adults. This situation was unpleasant. then at night the smell of marijuana in the lobby and in the bar was quite pronounced it is a shame that such a new and luxurious place is left in ruins due to lack of s