I recently stayed at Breadsall Priory and honestly, the whole place feels tired and in need of proper investment. My room was dated, not cleaned until the last day of my stay, and to make matters worse, there was a mix-up with my key card. On the Saturday I couldn’t access my room, and when I went to reception they argued with me that it wasn’t even my room until I produced ID. Only then did they realise they’d made an error.
Service throughout was painfully slow. There seemed to be plenty of staff, but actually getting a table or even just a drink at the bar meant a long wait. The food was very hit and miss — one night my ribeye steak was excellent, the next it was overcooked, had to go back, and by the time the replacement arrived it was still overdone and I’d missed dinner with my group. I also had to send back a starter (whipped feta) which was basically just yoghurt. Some meals were acceptable, but far too inconsistent for what should be a reputable venue.
I booked into the spa and had a massage, but this was probably the worst treatment I’ve ever had. The therapist was lovely, but the treatment room was dated, the massage was cut short by around 20 minutes, and the overall quality was really poor. The spa facilities look and feel old, more liek a dr surgery than a relaxing retreat.
On the positive side, the golf courses were in good condition and enjoyable to play, but the pro shop experience wasn’t great. I found the lady in there to be rude and unwelcoming, which