The lobby, restaurant, and pool areas are very nice. The pool is heated to the perfect temperature and seems clean. The pool area is relaxing and not too crowded, plus drink and food service is fast and friendly. All the other staff were great, too. The only issue with service was that when we wanted to order dessert at around 8:00 pm, the app wasn't working even though the kitchen was still open. I called and was put on hold twice, one time for over 10 minutes. I finally just gave up.
The rooms could use remodeling. One of the lampshades in our room had water damage, the shower drain was slow, and the fan does not work well in the bathroom, so ventilation isn't great. As others have mentioned, the toilets flush very loudly. Otherwise, the room was comfortable enough for three nights. The hotel is in a convenient location, walkable to downtown, but you have to pass through a sort of sketchy park to get there.