2/10 Mediocre
18 de marzo de 2023
A)Property is not wheelchair friendly. Movement lobby to rooms ok, but not to eateries or any other location on site. (B)Too many flies everywhere, 5 star resort but flies are at eateries and in rooms. Rooms are provided with fly swats so go figure. (C) Maid service is terrible, the mugs and glasses are not even washed. Only replaced bedsheets, towels etc general cleaning if requested. (D) Room amenities such as toothbrush/paste, shaver, towels, face towels for 3rd person also not provided, need to request although the establishment knew rooms are for 3 pax and advertised as such. (E) Property only have 2 eatery and lounge. Not enough to cater at full capacity. How good the food are it is hampered by the annoying flies that can be found everywhere. (F) Seaside resort but limited beach access. Can’t really explore the beachfront after 7pm and is gated and locked.(G) No free wifi. Available at premium cost which is unacceptable. Room rate is RM701/night. 5 star property should provide ample security to able patrons to enjoy the private beach. Stayed for 2 nights which was 2 night too long, property demands premium rental but only provide subgrade service. Definitely would not recommend anyone to stay here until property settle the fly problem, provide adequate staff and security. Free wifi etc etc.
Tan Sri Siti Norma
Opinión verificada de un huésped de Expedia
