Upon entering the lobby to check in. I had to listen to the front desk getting a report from a guest (who apparently lives there) about another guest (who also lives there), who was acting erratic, and causing safety concerns, before I could check in. The room was mostly clean, the linnen looked fine, but there was damage to the walls, and the baseboard heater was rusty, and dirty. For whatever reason the bedframe was a metal monstrosity that creaked and groaned, there was no ac as advertised, people were smoking out by our window, and noone was ever at the front desk including when I tried to check out. Honestly not worth the price.