6/10 Bueno
1 de julio de 2025
An overnight sleep, Not long-term Quality
Check in was pleasant. DJ, the evening front desk rep, was very friendly and accommodating. Emily, the morning desk attendant, was friendly, accommodating and apologetic regarding room issues.
The atmosphere was ok but the hotels interior was a bit dark. Having stayed at a higher end brand the previous weekend, I'd like to report the hallway carpeting appeared better tended at the Wingate than the higher end hotel. Older hotels sometimes have a stale or ominous smell, not the case here. While some of the rooms have received partial updates, there's still alot of work to be done here. The breakfast was not pleasing to the senses but, there was an attempt to have a start up to the day.
The supervisor (I think) of the cleaning staff was in the main atrium, right beside the front desk, discussing staff issues with other cleaning staff and the tone and demeanor of the conversation SHOULD HAVE been conducted in a more closed door setting. I was uncomfortable hearing the personnel conversation and poor management decisions that were taking place.
This facility wasn't 3 star but, it wasn't an absolutely horrible experience.
Always start your stay planning by contacting the location and asking for any tarveler discount. I saved $18 booking through hotels.com on night 1, however, I actually saved $49 on the second night by asking for any available traveler discount directly at the hotel. May not always be a bigger savings but, doesn't hurt to ask.
Michelle
Michelle, viaje de 1 noche en familia
Opinión verificada de un huésped de Hoteles.com
