This was a super friendly environment, warm welcome, and simple check-in. I did book online. In the future I will call the hotel to check on a few minor, but helpful amenities. We had a good sized group. Requested a roll-away to be brought in, or room with a hide-away couch, but this hotel had zero offerings. No suites either. My only complaint was that their were only 2 pool towels available for 15 people. I went to the desk to ask for more. They apologized, but flatly said, "The only towels available are the ones in your room." (Except the discard towel hamper was completely full!) So I'm thinking, "Go do some laundry. There's a large dance competition event in the area. Your hotel is nearly full, your pool's going to be full." So we traipsed to the 3rd floor dripping wet and cold. The breakfast was good; plenty of variety. Again, super kind, happy associates. Just a bit of an older hotel needing a few amenity upgrades. Great price.