Dong Fang Hotel

Big rooms, all stuff needed are in room. Staff super friendly and helpful.

An older property but it remains a very high quality place to stay. Staff are very helpful and rooms are very clean and well-equipped. It is also in a nice location, being quite a few hundred metres away from a rather large park and the metro station. Breakfast buffet is also very good. Overall, highly recommended.

Very dirty not only the environment but also those utensils. The staff are very rude and not responding even only asking about the air-consisting.

Good as usual. We enjoy the hotel.

An iconic hotel in the city which has been there for decades. They done a great job to keep it up to modern standard. The room is huge. Internet is ok but google is not reachable. Great stay in general.

Good

Very convenient for our plans. Close to metro Stop. Staff went out of the way to make sure our Needs were met. Friendly lounge.

Great location , good service , clean , well maintained.

I prepaid 2 Premier rooms (non-smoking) which the size is 55 sq meter per room, we checked in at around 1430, when we opened our rooms, both were not cleaned yet! Rubbish everywhere! Even one of the rooms was full of cigarettes' smell! It was horrible! I met a manager at the corridor and told him the issue, thought he would give me a help, but he simply said he couldn't, I had to went down to the ground floor and found a duty manager to solve our problem, she asked me to wait at least half an hour but could not guarantee the time, we didn't accept it, she then said she had arranged 2 "up grade" rooms for us, guess what? The size she "UP GRADED" was not bigger than 30 sq-meters! Half size of my prepaid room?? This is so called u"up grade" Ridiculous!! The worst is, it was old & ruined! We even saw the cracking on the walls and balcony! Felt like you'd get fall if you stepped on the balcony! Totally unacceptable! Had to down AGAIN & strongly requested my Premier room back! ...Waited till 1630, only 1 was ready! The other one, card keys were malfunction, I, TWICE AGAIN, had to run back to the lobby and wait for another key!!! We stayed for 1 night but had lost several hrs to negotiate! (Actually I had phoned in person one day earlier to ensure our booking and requests!) This is the first time in my life that being down grade a room for the fault was made by hotel, and she even lied & tricked me that it was an UP grade??? What kind of hotel would treat a customer like that?!

Beautiful courtyard, nice rooms,. I enjoyed the stay.