Country Inn & Suites by Radisson, Columbus Airport, OH

It was a little better than I expected. The only problem we had was the bathtub did not drain very well.

Cleanliness is what I expected. Service wasn't great. I had to actually call out to get some one to the front desk. They refused to accept cash for the room. Breakfast was awful. I expected something different from the buffet due to coronavirus but the grab and go was a granola bar, and a piece of fruit. Only one flavor of yougert offered. Frankly I expected more from this hotel for the price.

First of all, the hotel’s website and page on Hotels.com states that this hotel has an airport shuttle. It does not. Second, there was hair in the bed. Third, the bathtub was not clean but fortunately we were only staying for ~8 hours before a red eye flight, so we didn’t have to use it. The beds were really uncomfortable and the window was left wide open so it was pretty cold. The halls smelled like weed and the whole hotel is in need of renovations. Not a great experience.

First let me say that this hotel is in a great location for my needs and the local area provides several places close by for eats - burgers, subs, pizza, coffee/donuts and fuel. So as far as the hotel - I've stayed here numerous times over the last several years and hadn't been disappointed - until this stay. Just so you know Covid prevents use of the pool and there is no hot breakfast. Those weren't a deal breaker. The room did not meet previous standards. The carpet was dirty and needed cleaned. Fridge hadn't been defrosted in some time. Glass panes in the door between bed and living area had dirty hand prints. I just thought with Covid going on the room would have been spotless. The staff and housekeeping are great. Would I stay here again - yes most likely. Would I recommend it - better than many places I've stayed in the US and out of the country.

The property was nice and staff was courteous. Stated in the reservation that they offer breakfast, but there's really no breakfast, only granola bars and fruit.

Polite service and the rooms where very clean. Very easy to get too

The mattresses on both beds leaned toward the center. Room temperature could not be regulated. Room was stuffy and could not cool it down. Staff was very pleasant.

I will NEVER book this hotel again. The bathtub was disgusting, the beds were half made, the room smoke detector was hanging from the ceiling from wires. Had it NOT been for the fact that we had just finished a NINE hour drive and were EXHAUSTED, we would have gone elsewhere. When we did my checkin is when I was made aware that there was an additional $100 deposit for incidentals that were required on a credit card. This was not expressed anywhere on the reservation. The website advertises a complimentary continental breakfast, upon arrival we learn that this breakfast is yogurt cups, granola bars and fruit that was sitting on display at the desk. I understand that we are in the midst of COVID-19 and that there are changes that have been made to still accommodate guests, but the website should explain these things in advance. The pictures on the website are definitely inaccurate and a blatant display of false advertisement. To say that I am disappointed in this property is an understatement.

Front desk folks night crew & morning were not very friendly

I love Country Suites & Inn, but this one was very messy. I was switched around 4 times to different rooms, 1st 1 was a King suite but stunknlike cigarettes, semcond room was downgraded to a double queen, smaller room but stunk like weed and the smoke detector was hanging by wires. And so on. Its not the employees fault, its the type of tenants they have.