2/10 Mediocre
6 de agosto de 2024
Avoid this property at all costs!
This place is terrible! There was a power line and downed trees in front of the front door. Wild animals entering the property. Contacted the property owners via text which was their preferred method and after I sent them pics, they stopped communicating. Had to contact Hotels.com to reach out to them and finally they responded to them. After 4.5 hours after our check-in time, at 9pm, did they find a “solution”. I had to find additional accommodations as I have children and it was late after spending 5 hours outside in my car waiting for someone to respond. They deemed the property safe according to their standards and offered me a small refund. The electrical hazard was a split electrical hazardous wire that was coming from the roof. There was downed trees in front of the front gate. There were also animals entering the property through a hole they had chewed. Not to mention this property is located directly in a really bad neighborhood. Homeless, trash, mattresses and graffiti everywhere. The communication is terrible and they will state over and over that their property is safe. If you have any sense, and want to get your monies worth, safe yourself the hassle because it was a nightmare. They rent other properties, so beware.
Cliente verificado
Viaje de 2 noches en familia
Opinión verificada de un huésped de Hoteles.com
