Worst, most traumatic hotel stay of my life. I was out of town for a very important boards exam for medical school. It was imperative that I be on time, which is why I chose this hotel, as it was the closest one to the testing center. As I was preparing to leave in the morning, I discovered that the deadbolt was stuck and would not unlock, essentially trapping me in the room. I called the front desk, and was told that the maintenance person would not be in for a couple more hours, but that someone would be up to try and unlock the door. At first, I was accused of not knowing how to unlock the door. Then, I could hear them prying at the lock with some sort of tool, followed by them watching a YouTube video on how to unlock it. This entire time I’m panicking about being trapped in the room and being late for my test, so I ended up having to call the fire department myself in order to get let out.