Hello, I'm a Korean woman who stayed on the 18th and 21st. I might not have been able to come back to Korea if it wasn't for the female staff who worked at dawn on the 18th and the manager who allowed me to help. I lost my passport, so thank you so much for calling to help me and trying in many ways and looking at it kindly. I was able to get back to Korea safely. You made my worst trip a city where I want to go again. Thank you so much. If I visit again, I will visit this hotel. I hope you are still working at that time... What if you don't have one? If you have a message function, please give me a message. I really want to repay you. It was a female staff member who was cute and had a kind way of speaking.