My friend and I have disabilities so we had a disabled room. The bin in the bathroom hadn't been emptied and the supporting brackets holding the assistance rails to the walls were thick with dust. The toilet roll was almost empty and there were no refills. I told the receptionist and she told me to come back after our meal and she'd give me some to take up!!! We went out on Saturday afternoon and came back to find our beds had been made and the bedroom bin emptied, but the used mugs and glasses hadn't been replaced. There were coffee granules left by the kettle, which hadn't been cleaned up and the tray that we'd put the dirty teaspoons on hadn't been cleaned and the dirty teaspoons were still on it. I went to reception to complain (same receptionist, who actually was very nice and very helpful) and she actually came and cleaned that part up and broughg us more tea/coffee etc. We had a meal in the hotel on Friday night, which was lovely, but the drinks were very expensive (£10 for a large wine). However, the breakfast was excellent and we enjoyed that very much. As the hotel was much further away from the main areas of the city than we expected, if we do go to Leeds again, we won't be staying there.