Customer service is definitely a grab bag here. Some of the staff are very friendly and helpful while others are bothered by your very presence. I was a little annoyed that parking wasn't complimentary, considering the price of the room and the price of their continental breakfast buffet felt a bit high as well. That being said, the room was pretty standard, starched to death sheets, pillows that won't keep their fluff and paper thin walls. Water pressure in the shower was too low also. I did like how they had their curtains set up in a way that doesn't allow light in, you can stream Netflix, YouTube, etc. (and they reset upon the next person's check in), the room was 10/10 clean and the mattress was comfortable.