Extended Stay America - Washington DC - Chantilly

The toilet cover was broken and the shower head was not fully tightened and therefore leaked, spraying water outside of the shower. The kitchen had ZERO dishes, silverware or anything that could be used to cook or eat.

I do not recommend this hotel. The tub was filthy, there was absolutely nothing in the kitchenette: no silverware, no pans, no glasses, nothing. The only things you get are a bar of soap and a sample of shampoo...that's it. No coffee maker, either. When I called the front desk to ask if coffee was available in the lobby, I was told I could come get a coffeemaker. When I checked in, the receptionist could barely explain how to hook up with wifi, and could not even tell me if there was a restaurant nearby. These people know nothing about the hotel business...horrible.

I've been coming back every week, and sometimes I forget something. This week I forgot my shampoo stuff, but when I returned the staff had left it under the sink! Thank you!

Hotel location was convenient to my workplace and restaurants.

Staff is great. Rooms are clean. Location is great.

They called me after check-in to see if I was pleased with the room.

My stay has been nice the only issue I have is when you turn the shower on or the next door neighbor turns the shower on it vibrates and makes loud noise

Smelly, musty rooms. Dirty shower curtains. Cheap, scratchy soap. Broken lamps. How is this $100 a night?

The friendly staff always makes sure I am happy with the room and service.