Holiday Inn Express Nashville Downtown Conf Ctr, an IHG Hotel

There was a big brown stain on bed sheet, that took them over 2 hrs to change. I called over a week a head for early check which she stated was fine. When we got there they gave it to the people next to us and then started it was guaranteed. No breakfast like advertised. There were things broken inside. I let her know my list but she did nothing as for compensation. They really show had charge less if they did not do the things the advertised. And the rooms certainly do not look like they advertised. Very disappointed

Was supposed to be valet parking but because I arrived late in the evening they had stopped doing valet. I had to park in the valet lot which was very difficult. Parking was jammed tight where they were trying to fit more car in spaces that didn't exist.

There was only one coffee cup in our room. Parking costs are too high with no available options.

I stayed at the Holiday Inn Express to attend the Picasso Exhibit at the Frist Museum, which was right across the street. The location was very convenient.

First, there is no self parking so plan on $30 a day for valet. 2nd, front desk was cold and matter-of-fact. First impressions were good. Lobby is huge, updated, and colorful. Our room initially seemed clean, but there were stains in the tub and our bathroom sink was clogged! Gross! If you want extra towels, you have to go down to the front desk! What are we paying for! Breakfast was only apple, banana, yogurt, cereal. We won’t stay again.

Very clean, updated hotel, blocks from downtown bars and restaurants. Service was great, room was very comfortable.

We didnt spend a ton of time in the room, but it was clean, comfortable and in a good location. Breakfast was grab and go with covid, but that is understandable.

Hotel was nice, clean and comfortable. Only issue was that when we got our truck back from valet it had a sticky substance all over it. Still not sure what it was but it took a pressure washer to get it off.

Such a fun weekend trip!! Everything was great

The staff was great! The bed was comfortable. The lobby with the ping pong table was a hit. The only thing that wasn’t great was our room was LOUD! Not sure where all the noise was coming from but felt like there were other people IN our room their voices were so loud.