4/10 Regular
14 de diciembre de 2025
I didn't originally receive the confirmation email with the check in instructions and when I tried to call the phone number to contact the property directly, no one ever picked up. I called through the line to schedule a new reservation to ask about what was going on and when they tried to contact the front desk the same thing happened to where no one answered. No one replied to me by email or by phone until an hour before my check-in. When I got into the room the AC and the heater did not work and the Kearns would not go all the way down. Because our room faced the street it was very loud and you can hear the cars outside as if you were sleeping outside. The front disc person was never there as they had previously mentioned and we weren't able to get anything resolved. There were no sheets on the bed and we had to sleep on the mattress pad n
Julio
Julio, viaje de 1 noche
Opinión verificada de un huésped de Hoteles.com
