We had an incredible experience at this beautiful ryokan: private, serene & calm: the kind of Kyoto experience we were hoping for. The futons/pillows/linens were very comfortable, & the bathroom was beautiful. The room was filled with thoughtful amenities: green tea, Nespresso pods, rice crackers, soaking salts for the bath, etc. The staff took such good care of us & made us feel so cared for. They helped us with dinner reservations, made wonderful recommendations for meals & bars, & accepted our luggage for an early arrival - all of which helped to make our stay stress-free. We had the traditional Japanese breakfast, which was delicious. We recommend this hotel without reserve & can't wait to come back.