When I checked in the staff was not people friendly. She acted as if I was putting her out by needing her to check me in. When I got to my room it had a very musty smell. When I pulled the bedding out of the closet for the hide away bed in the couch , it looked like it had been wadded up and thrown into the bag. I concluded that's exactly what had been done when I pulled it from the bag and it had blood on it. Yes blood. And the front desk staff acted as though I was crazy when I walked it down and asked for clean bedding due to the blood . There were wires running to nowhere in the bedroom just hanging out by the heating/ cooling unit. The door knob on the doors separating the bedroom from the living room was missing a screw so it just sort of hung there. Luckily I had my mini screwdriver in my purse and I screwed The single screw holding the knob on the door tight, making it somewhat usable. To get bathroom or bedroom door to shut properly you had to lift it as you shut it. Or the French style doors just smacked into each other. There were no screens on the windows, yes both windows. And we were on the 4th floor. They had stops in the track, so they could only open so far, but still no screen. The bed was comfortable , and the breakfast was standard for hotel breakfasts. In the end I wish I'd have gone with a standard room instead of the deluxe with it's own bedroom for twice the price. Or went with a different hotel all together.