Extended Stay America Jackson - North

My stay was great and very comfortable! Would definitely stay here again!

The cleanliness of this hotel was horrible. We had 5 rooms and each room had issues. The mattress and sheets definitely needed to be replaced as there was blood on them along with having bugs. The air conditioning system needs to be cleaned seriously. There were chicken bones behind the bed and table. The water was left running for 2 hours to try and clear the color of the brown and it still did not clear. The manager, Ed and Shanetria at the front desk were extremely accommodating, helpful, and understanding. The owner(s) definitely need to redo all the rooms there.

Dirty. Water didn’t work in bathroom sink, water running out of the tub faucet all night and wouldn’t turn off. Worst hotel room I ever stayed in.

Staff was nice & guidelines for covid_19 & pretty clean room& items for room was plenty towets didnt see breakfast but was fine

Nice quiet area wonderful room service

I came from out of town, so a comfortable room with a kitchen was a must. The staff (especially the front desk) was friendly and very helpful. The rooms were clean, stocked, and the perfect size. Kitchen was very functional, all appliances were very clean, and the bed was very comfortable. The housekeepers came by and ask if we needed anything. With the virus going on they had extra precautions in place including wearing gloves and masks, which i was very happy to see. I will definitely beback and to other friends and family.

This was the worst experience in my stay in Ms. The room was filthy. The sink was clogged up. There was people on the balcony cooking and people in the parking lot fixing cars

The customer service reps attitude was horrible and a bit racist! Should not be worried about outside matters other than doing their job.

Staff was super nice and friendly, room was pretty standard. We only stayed one night. For weary travelers, its a great get up and go kind of hotel.

Excellent Service and Stay