This was one of the few times Hotels.com reviews misses the mark, and missed it badly. The check in was at a terminal with a virtual host (via Zoom). I actually thought that was cool. But the process itself was clumsy and took far too long, forcing me to move back and forth from terminal to empty front desk, to call a phone number to gain access to the lobby, to enter information that was already shared, and to engage in two separate credit card transactions. The room was fine. No chairs or desk (fine) and no shelf or surface for toiletries anywhere near the sink (not fine). Seemed clean enough until I found bugs in my wash cloth. Flooring was peeling places, bed was cheap and would have been awful to share due to the burrito effect (collapsing towards the middle), and towels were scratchy. Hotels.com lists “gym” as an amenity and it is NOT. It claims guests can use nearby facilities which is false, unless you consider driving to a gym and paying to use it an amenity. Hotels.com should fix that immediately.
All that said, it was clean enough to feel comfortable (before the morning shower with the bugs in the wash cloth), there is a great, very close trail system, the location is good, and the value was acceptable. Climate control was a wall unit that worked well. I would never stay there again but I slept fine and so did my brother. But this NOT and 8+ property.