We were three people staying for three nights during the Oasis concert. Unfortunately, our initial room was extremely hot – far from cool or comfortable. It was basically uninhabitable. We were provided with two small fans that barely worked, and despite raising the issue with reception, no alternative room was available until the last night.
When we were finally moved, the new room was significantly better and more pleasant. However, the initial experience really affected our overall stay.
We also felt that the reception staff were a bit dismissive when we brought up the heat issue. It honestly felt like they were already aware of the problem with that particular room. When we asked for better fans, one staff member jokingly suggested we take their large fan from reception – and when we said yes, they seemed a bit surprised.
That said, the hotel’s location was excellent – very central and convenient, which we really appreciated.
Pros:
• Great location
• The second room was much better
Cons:
• First room was unbearably hot
• Small, ineffective fans
• Reception staff were somewhat unhelpful and dismissive
Would we stay again? Probably not.