Norton House Hotel and Spa is absolutely lovely! The grounds are beautiful, and the staff is very helpful and polite. The breakfast is very good, the beds are comfortable, and the room was clean. The only part I didn’t care for was it saying “air conditioning “. We are from the Southern part of the US, so a/c is something we look for. Not every room has a/c, ours didn’t. So, ask for it on the front end if you sleep better with a cool room. Apparently we visited the area when it was warmer than their usual weather, so we were hot while we slept. There was a fan, so we had the window open with the fan on to help pull air in. Other than clarifying about the a/c, we have nothing negative to say. We enjoyed our stay!