The hotel is located just off Oxford Street, very close to Selfridges department store. It is two minutes walk from Marble Arch tube station which makes it convenient for commuting and getting around London. It is also a five minute walk to Hyde Park. Its location down a side street makes it very quiet for sleeping. The reception team were very welcoming and the water in reception was very welcomed after being on the hot tube. I received an room upgrade which was a nice surprise. The room has every amenity, hair dryer, robes, slippers, excellent tea and coffee, all bathroom hand lotion, shampoo and conditioner, body wash, tissues, bath salts and self care items. There were two comfy arm chairs and a table if you wanted to eat in your room. There is a Marks and Spencer a couple of minutes away if you want to visit their food hall. The only negatives with the room were a couple of stains on the carpet and some paint chipping on the skirting boards. I didn't try the on site dining options but the restaurant looked very nice. Unlike other reviews I found the hotel to be quite and would definitely recommend it.