The free valet parking was nice. There were renovations happening on the 4th &!5th floor daily. Each day, we were awakened starting at 7 a.m. (on Thanksgiving day & on the weekend by hammering and construction noise. We stayed 3 days, each day our sleep was interrupted. I wished this work began later like around 10 a.m. This would be more considerate towards resort guests. We did not find any notice regarding renovations to Wind Creek Casino on their webpage, as they said it would be. On Thanksgiving day, we had dinner at the Itta Bena Resturant on the 3rd floor. at 5 p.m. We arrived 5 minutes after the resturant opened, ordered the fried turkey however, we were told by the waiter that they ran out of it. They sold all turkey dinners thru their catering service earlier-er that day - I felt that this was very poor planning on the restaurant’s part. The service was also horrible, it took over 2 hours to get our dinner. While we waited for our food, we had to speak to the manager several times to ask for rolls and more drinks.
The food was decent when we ultimately received it; however, the service was so poor, and the waiter had such a non- chalant attitude, we won’t be returning — EVER! I took my family who were visiting me from out of state to the Wind Creek Casino in Mongomery AL to have a nice, relaxing Thanksgiving holiday instead it was terribly disappointing!