The hostess was very rude and shouty, telling me I didn’t have confirmation for booking and that I should ring her directly to confirm booking. If I didn’t have two young kids and hadn’t already paid I would not have stayed. She made my family and I feel very uncomfortable. Soap / hand wash etc was missing from bathroom, I had to ask for towels and she made me feel as if she was doing me a favour. I had to put on the pillow cases, not enough loo roll. Hairs found in bed. Lights above sink didn’t work ( hard for husband to shave), no bracket to hold shower head. Breakfast was extremely basic, bread ( supermarket baguette), jam, butter with coffee, tea or hot chocolate. No juices or yoghurts or pastries. Overall a disappointing stay in a place that, with some love and happiness could be wonderful.