First impression - never again! Just walking through the door there was a strong musty smell. As I got to the front desk, I asked what the smell was and the person said it's a number of things - clearly not a good first impression.
Proceeded to my room, started to try to unpack, the room was pretty basic, no frills. It looked clean until I looked at the floor and realized that it appeared as if it had not been vacuumed in a year. I immediately called the front desk and asked that someone come up with a vacuum or that they move me to another room. They eventually came up with the vacuum and did what they should've done earlier that day before I checked in.
The next day, I inadvertently dropped some lotion on the table, so it was just there. I had been out all day, when I came back in, my room did not look like it was serviced because everything just looked the same, but then I notice my bed was fixed, so I knew that they had been there. I took a look at the table, however, and that lotion drop was still there, which again tells me they do not clean their rooms!
I must like being punished because then I decided later that evening to order room service. They have like a 24% service charge, gratuity charges, all this stuff and then I bought my food up in brown bags and plastic containers as if I went to Chili's and got takeout. I was totally confused as to how my food came up - no straw, no napkins, everything in plastic containers, as if I was at a fast food restaurant