My husband and I stayed here for our wedding annivesary and had a splendid time.
The concept of a bar hotel was very clear, where we got to enjoy all kinds of spirits, beers and wines at the bar, and in-room. The in-room drinks in the fridge, and snacks were included in the room charge, and they even had Hakone exclusive cokes. The drinks at the bar were tasty too, with a great variety of drinks to choose from the menu and off the menu.
The hot springs were very nice at night, but unfortunately, in the morning, there were moths and spiders in the corners and some in the hot spring which didn't feel good. I understand the location is where they can't avoid having those insects with the windows open, however, I felt maybe the staffs could do better on keeping the hot spring more clean time to time. The dressing room and the guest room are perfectly clean and spacious.
Breakfast/Brunch was fabulous. We enjoyed both food and drinks with a beautiful view.
The 2PM check out time gave us plenty of time to relax back in the room.
Overall, the stay was wonderful and would recommend here to have an extraordinary relaxing holiday.