Si deseas hospedarte en Lerwick, Grand Hotel es una increíble opción que cuenta con una discoteca. Puedes comer algo rico en el restaurante o relajarte al final del día con un trago en el bar.
Idiomas
Inglés
Datos generales
Tamaño del hotel
22 habitaciones
Check-in/check-out
Horario de check-in: 14:00-22:00
Edad mínima para hacer el check-in: 18
Check-out: 11:00
Requisitos para hacer el check-in
Es obligatorio dejar un depósito en efectivo, con tarjeta de débito o con tarjeta de crédito para cubrir gastos imprevistos
Es posible que se solicite una identificación oficial válida
La edad mínima para hacer el check-in es de 18 años
Niños
Cunas no disponibles
Mascotas
No se aceptan mascotas
Internet
Wifi gratis en las zonas comunes
Acceso a internet por cable gratis en las habitaciones
Estacionamiento
Estacionamiento sin valet parking gratuito en la propiedad
Estacionamiento con acceso para sillas de ruedas en las instalaciones
Estacionamiento gratuito y cercano fuera de la propiedad
Más información
Propiedad para no fumadores
Servicios en la propiedad
Alimentos y bebidas
Desayuno incluido
Restaurante
Bar
Servicio a la habitación con horario limitado
Actividades
Cerca de la playa
Avistaje de ballenas en los alrededores
Trabajo a distancia
Salas de reuniones
Servicios
Resguardo de equipaje
Atención en varios idiomas
Instalaciones
Discoteca
Facilidades de acceso
Rampa de acceso para silla de ruedas
Estacionamiento con acceso para silla de ruedas
Servicios de la habitación
Entretenimiento
Televisión
Canales de televisión digital
Para tu comodidad
Cafetera/tetera
Tetera/pava eléctrica
Tabla de planchar con plancha
Higiene
Baño privado
Bañera con ducha
Artículos de tocador gratuitos
Secador de pelo
Toallas
Opciones de conexión
Escritorio
Internet por cable gratis y wifi con cargo
Alimentos y bebidas
Agua embotellada gratuita
Más
Servicio de limpieza diario
Cargos y políticas
Extras opcionales
El acceso a internet por wifi está disponible en las habitaciones por un cargo adicional.
Política
Esta propiedad acepta tarjetas de crédito.
También se le conoce como:
Grand Hotel Hotel
Grand Hotel Lerwick
Grand Hotel Hotel Lerwick
Preguntas frecuentes
¿Ofrece Grand Hotel la posibilidad de cancelar gratis y recibir un reembolso total?
Sí, Grand Hotel tiene habitaciones 100% reembolsables en nuestro sitio, que se pueden cancelar hasta algunos días antes del check-in según la política de cancelación de la propiedad. Consulta esta política para ver los términos y condiciones detallados.
¿Se aceptan mascotas en Grand Hotel?
No se permiten mascotas.
¿Cuáles son los horarios de check-in y check-out en Grand Hotel?
Horario de check-in: 14:00-22:00. Check-out: 11:00.
¿Qué actividades hay para hacer en Grand Hotel y sus alrededores?
Grand Hotel cuenta con una discoteca.
¿Hay restaurantes en Grand Hotel o en los alrededores?
Sí, hay un restaurante en la propiedad.
¿Cómo es la zona donde se encuentra Grand Hotel?
Grand Hotel se encuentra cerca de Bain's Beach, a tan solo 3 minutos a pie de Lerwick Town Hall y a 7 minutos a pie de Shetland Museum.
Opiniones de Grand Hotel
Opiniones
6,4
Bueno
Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado una estadía con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, tanto positivas como negativas.Más informaciónSe abre en una nueva ventana
7,0/10
Limpieza
7,6/10
Personal y atención
6,6/10
Servicios
5,4/10
Estado de la propiedad e instalaciones
Opiniones
8/10 Muy bueno
13 de agosto de 2018
Excelente ubicación
Buena atención. Hotel antiguo bien mantenido. Excelente ubicación
Liliana
Liliana, viaje romántico de 1 noche
Opinión verificada de un huésped de Hoteles.com
8/10 Muy bueno
24 de septiembre de 2019
Neil
Neil, viaje de negocios de 3 noches
Opinión verificada de un huésped de Hoteles.com
6/10 Bueno
3 de septiembre de 2019
Cliente verificado
Viaje de 1 noche
Opinión verificada de un huésped de Expedia
6/10 Bueno
3 de septiembre de 2019
Grant
Grant, viaje romántico de 1 noche
Opinión verificada de un huésped de Hoteles.com
4/10 Regular
27 de agosto de 2019
Nice service - hotel worned out.
The employees are very service minded but the hotel is worned out and needs to be renovated. The beds are not very comfortable.
Cliente verificado
Viaje de negocios de 7 noches
Opinión verificada de un huésped de Hoteles.com
8/10 Muy bueno
11 de agosto de 2019
Cliente verificado
Viaje de 1 noche
Opinión verificada de un huésped de Expedia
4/10 Regular
1 de agosto de 2019
Shabby and worn down. Not worth it.
Very shabby hotel. Were told we couldn’t open the window due to hatching birds (!) and there was no A/C. Had paid for a triple room, but one of the beds was a roll-away stuffed into a twin room, with very little room left to move around. The roll-away bed collapsed every time someone sat on it, but they had to send staff twice to check because they didn’t believe us. Were finally offered a single room free of charge. Beds were uncomfortable, and the hotel was quite run down. Sad, because it is 300 years old and has a ton of potential. If only they would renovate it!
Cliente verificado
Viaje de 1 noche entre amigos
Opinión verificada de un huésped de Hoteles.com
6/10 Bueno
31 de julio de 2019
läge
fantastiskt läge på Commercal Street men det märks på många sätt att det är ett 300-årigt hus som inte får renoveras...
Klarna
Klarna, viaje de 6 noches entre amigos
Opinión verificada de un huésped de Hoteles.com
8/10 Muy bueno
26 de julio de 2019
Cliente verificado
Viaje de 7 noches
Opinión verificada de un huésped de Hoteles.com
8/10 Muy bueno
24 de julio de 2019
Hospitable
The first impression is that the hotel would need an upgrade, but I could see the charm of it as well. The personnel is friendly and has the correct hospitality approach. I have stayed in quite a few hotels on the island and Grand Hotel scores best in this.
Pia
Pia, viaje de negocios de 15 noches
Opinión verificada de un huésped de Hoteles.com
10/10 Excepcional
20 de julio de 2019
Authentic experience
Very pleasant indeed. An authentic historical stay. Very friendly and forthcoming receptionist. Spacious room, comfortable beds, great view, quiet. Excellent English breakfast. What more could you ask for?
Ragnvald
Ragnvald, viaje romántico de 3 noches
Opinión verificada de un huésped de Hoteles.com
8/10 Muy bueno
17 de julio de 2019
I had no warning there was no elevator. It may have been in the description but I missed it. I definitely would have opted for a place I would not have to haul my luggage up and down three stories.
Jhcesi
Jhcesi, viaje de 1 noche
Opinión verificada de un huésped de Expedia
10/10 Excepcional
16 de julio de 2019
a great place to stay in Shetland
The Grand Hotel is part of the old town, Lerwick. Great place to visit Shetland Islands. Service is absolutely fine - breakfast, cleaning, strong wifi, tv... I have been there approx 1 week and I do not have any problems. I agree that the Grand Hotel is maybe little too old but ... the price is reasonable and - in addition - hotel employees are friendly. Quiet and pleasant.
Tomasz Rafal
Tomasz Rafal, viaje de 8 noches
Opinión verificada de un huésped de Hoteles.com
10/10 Excepcional
15 de julio de 2019
Ian
Ian, viaje de 1 noche
Opinión verificada de un huésped de Hoteles.com
4/10 Regular
1 de julio de 2019
The hotel is in an excellent location, staff are friendly and cooked breakfast was good. However the condition of the building is very poor. Our room (up 71 stairs, no lift) had a barely-functioning shower, peeling and stained wallpaper, and water damage and peeling plaster around the window. Flaking plaster from the ceiling fell onto the bed (and the sleeper!) during the night. No manager was on site to handle complaints.
Cliente verificado
Viaje de 3 noches
Opinión verificada de un huésped de Expedia
4/10 Regular
28 de junio de 2019
New owners needed who invest in customer service
The Grand is very tired. It is potentially a lovely old building in a precious location but there has been no investment in it for decades, apparently. Paint is peeling off the walls and ceilings. The reception is unstaffed and tatty. The staff are demotivated and have no wish to upsell anything ("Can I have a dessert?" "Sorry, I think the chef needs to be away by 9pm.") The bar is closed on Sundays and Mondays. The plumbing is gravity fed and so the shower is a trickle on the top floor.
On Sundays, many restaurants are closed in Lerwick, as is the restaurant in the Grand. The Queens hotel is the option offered for residents at the Grand. We were one of just two tables occupied in the Queens' restaurant on Sunday, served by unenthusiastic staff. There were many empty tables. At the bar in the Queens, we saw several customers turned away and advised to try the Chinese take away, as "we are full; we have to keep tables for residents from both the Grand and the Queens". The restaurant was almost deserted. Those potential customers were unnecessarily lost to the business and left with a bad impression of Lerwick.
The Queens is up for sale (£0.5m). New owners could transform the Queens Hotel and the Grand to exploit the superb locations and the latent demand from tourists to create great businesses for Lerwick and more jobs for local people. But the leadership, investment and customer service flair is just not there at present.
Nigel
Nigel, viaje romántico de 3 noches
Opinión verificada de un huésped de Hoteles.com
4/10 Regular
21 de junio de 2019
Won't be returning.
Breakfast great food, evening meal not so (very dry over cooked chicken in the burger). Breakfast service slow despite being quiet. Asked for tea and toast twice and still didn't get my toast. In a rush so didn't ask again. Dated and peeling decor in hotel. No lift in hotel so don't stay here if you struggle with stairs. My room had very little natural light.
Cliente verificado
Viaje de negocios de 2 noches
Opinión verificada de un huésped de Hoteles.com
6/10 Bueno
9 de junio de 2019
Tara
Tara, viaje de 3 noches
Opinión verificada de un huésped de Hoteles.com
8/10 Muy bueno
6 de junio de 2019
Björn
Björn, viaje de 4 noches entre amigos
Opinión verificada de un huésped de Hoteles.com
4/10 Regular
14 de mayo de 2019
Very friendly staff, and a good central location. But...
The hotel has seen better days. The fabric is in poor shape (damp patches on walls and ceiling of public areas. No elevator. No car park (use public one.) Rooms are cramped. Staff do the best they can, but the air of neglect is palpable. Hotel is on the market.
Cliente verificado
Viaje de 3 noches entre amigos
Opinión verificada de un huésped de Hoteles.com
2/10 Mediocre
12 de mayo de 2019
Jerry
Jerry, viaje de negocios de 1 noche
Opinión verificada de un huésped de Hoteles.com
6/10 Bueno
3 de agosto de 2018
Dinner was not available during the advertised hours. We were told by the front desk receptionist that dinner was available until 9:30 p.m. This was also the time printed on a card given to us. At 9 p.m., we were told that the restaurant stopped serving at 9 p.m. and that the cook wouldn't accommodate us. No options were provided other than to try somewhere else.
Bill
Bill, viaje de 2 noches
Opinión verificada de un huésped de Expedia
4/10 Regular
31 de julio de 2018
Tired and dated
Room/bathroom cleanliness not good enough, tatty and in need of updating, breakfast plentiful but cold and unexciting.
lowrie
lowrie, viaje de 1 noche
Opinión verificada de un huésped de Expedia
4/10 Regular
28 de junio de 2018
Grand Hotel. Lerwick. Former Glory.
In its day this must have been a magnificent building. It is now sadly a shadow of its former life. Met with an overwhelming smell of cooking fat running through the lobby and reception which is more like a mini bar located on the first floor. The hotel in general is in need of a major refufurb. The decor is in need of a major face lift. Wall paper misssing as you enter the lobby off the street. A TV in the room was mounted on a wall bracket and almost impossible to see as it was a 17inch flat screen which is more suited to a caravan than a hotel room. The room was clean and beds made daily. But if a concern is when you enter the bathroom and turn on the light it takes almost 15-20 seconds to come on.
Breakfast was on the other hand excellent. I recommend the locally caught fresh smoked fish and free range eggs. Homemade bread was wonderful.