The office manager graciously upgraded our room to the house on the property. The house is set up for 6 persons with a king bedroom, a queen bedroom, and additional daybed and couch in the living room; one bath; full kitchen; and laundry facility. The bed was super comfortable--and this from "the princess and the pea" client. There was plenty of closet space, hot water, and ample toiletries supplied. Surprise, surprise: a housekeeper came in DAILY to clean, make the bed, and supply new bath linens without being specifically requested. This was the ONLY hotel to do so on our entire trip. Note that we stayed at 6 hotels during the trip; 4 of which were privately owned and 2 were big name chain owned. This hotel was wonderfully convenient to all of the downtown eateries, shopping and art galleries, plus our church and the area hospital. We were there for part of the art festival and Jackson was packed with little parking comparative to the need. So, being able to walk everywhere was a real plus. Of our entire trip, this was our favorite hotel and most pleasant stay.