Nice easy check in, room clean and comfortable, although if you have mobility issues ensure you check which room you are allocated as we had to go up to the top floor, about 3/4 staircases, quite a few steps with our luggage but wasn't a problem for us. Had dinner, which was nice, the young man who took out order was extremely polite. We went over to the spa in the evening and stayed only 5 minutes in the jacuzzi as the water was only warm and the smell was awful, like a musty damp aroma, not a fresh chlorine, clean smell that a spa should have. The area behind the jacuzzi looked grimy round the edges too. The actual swimming pool was too cold for me so didn't stay. Breakfast was nice and I feel we were well catered for. I would say though that a few friendly smiles from the breakfast staff would have been nice, they did not look happy in their roles. If you want a hotel with a Spa, like we did, then I would not recommend booking here because of the spa, however if you want just a hotel then I would recommend it.