4/10 Regular
25 de agosto de 2025
Never Again
Massive disappointment and ripoff. Subpar and non-existent service and dingy, unclean, outdated rooms. A problem ridden “hotel” across the board. For the amount we paid we could have stayed at a stellar 4 or 5 star actual hotel. 90 percent of the time there was no hotel staff to contact. There are no staff overnight in case any issues arise from a clogged toilet to a medical emergency. The lobby was like a ghost town most of the time. Basically check yourself in and out and use a keypad to access the building. I’ve had much better service with an Airbnb. One morning I met an exhausted, stressed guest standing at the door stating he had to sleep outside because he was not sent via email the key code to enter after hours. I was appalled and upset for him. I let him in. And our “King Suite” felt like a dirty Super 8 room. IKEA type furniture from the 80s throughout that was worn out and chintzy damaged bathroom vanity, smelly toilet barely would flush and smelly, clogged sink pipes.Old gross shower no amenities like water or toiletries. We found stuff under the bed, and a leftover sex party pack of pills etc was left in plain view near the nightstand. Our sheets were dirty when we arrived and since there was no one to request a change we had to sleep on them and ask them to be changed the next day. GROSS. Room overall was dirty bedroom and bathroom. We were seriously grossed out the entire time. Never again
Cliente verificado
Viaje de 7 noches
Opinión verificada de un huésped de Hoteles.com
