We stayed at the Lough Erne Resort for a very special wedding anniversary and overall had a lovely time. The hotel made the occasion feel special with chocolates in the room and complimentary Prosecco and sweet treats in the restaurant. The Garden Room was a real highlight, very relaxing and a beautiful place to sit and relax. Our lake-view room was also lovely, and the staff throughout the hotel were excellent- friendly, efficient, and really five-star in their service.
On the downside, the Wi-Fi was very poor and with no 4G it was difficult to stay in touch with family. The spa was smaller and busier than expected, with limited seating and not as luxurious as other spas we’ve visited. We also noticed small details like a cracked tile in our bathroom and missing tiles around the spa, which made the hotel feel less polished. Towels and robes were also quite rough rather than fluffy as described.
Overall, we had a memorable stay and really appreciated the special touches, but a little more attention to detail would bring it up to the five-star standard.